Terms of service

Terms of Service

Overview

Welcome to Bekofy.

The terms “we”, “us” and “our” refer to Bekofy. Bekofy is an online store based in Egypt that sells electronic accessories, including but not limited to smart watches, headphones, chargers, power banks, and related products.

By visiting our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced on our website, such as our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

If you do not agree to these Terms, you should not use our website or purchase from our store.

Section 1 - Online Store Terms

By using our store, you confirm that you are at least the age of majority in your country or region of residence, or that you are using the store under the supervision of a parent or legal guardian.

You agree not to use our products or services for any illegal or unauthorized purpose, and you must not violate any applicable laws or regulations.

Section 2 - Products

Bekofy sells electronic accessories such as smart watches, headphones, chargers, power banks, and similar products.

We make every effort to display product images, descriptions, specifications, colors, and prices as accurately as possible. However, product colors or appearance may vary slightly depending on your screen, device settings, or lighting conditions.

We reserve the right to update, change, or discontinue any product at any time without prior notice.

Section 3 - Orders

When you place an order through Bekofy, you agree that all information provided, including your name, phone number, shipping address, and payment details, is accurate and complete.

Bekofy reserves the right to accept, reject, cancel, or modify any order if there is an issue with product availability, pricing, payment, shipping details, or suspected fraudulent activity.

After placing your order, we may contact you by phone, email, or message to confirm your order details.

Section 4 - Prices and Payment

All prices displayed on our store are subject to change without notice.

The final price of your order may include product price, shipping fees, and any applicable charges shown at checkout.

You agree to provide accurate and valid payment information. Orders will only be processed once payment is successfully completed or confirmed, depending on the available payment method.

Section 5 - Shipping and Delivery

Bekofy delivers orders within Egypt through shipping companies or delivery partners.

Estimated delivery times may vary depending on your location, courier availability, public holidays, and circumstances outside our control.

We are not responsible for delays caused by shipping companies, incorrect shipping information provided by the customer, or events beyond our reasonable control.

Section 6 - Returns and Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Customers may request a return or exchange within 14 days of receiving the product, provided that the item is unused, in its original packaging, and includes all accessories and proof of purchase.

Products that are used, damaged due to misuse, missing accessories, or returned after the allowed period may not be accepted.

Section 7 - Product Warranty and Issues

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible with your order number, details of the issue, and clear photos or videos if required.

We will review the case and take the appropriate action, which may include replacement, repair, exchange, or refund, according to our policies and the product condition.

Section 8 - Accuracy of Information

We do our best to ensure that all information on our website is accurate and up to date. However, errors may occur, including pricing errors, product description mistakes, stock availability issues, or typographical errors.

Bekofy reserves the right to correct any errors, update information, or cancel orders affected by incorrect information at any time.

Section 9 - Intellectual Property

All content on the Bekofy website, including text, images, graphics, logos, product photos, designs, and branding, is owned by Bekofy or used with permission.

You may not copy, reproduce, distribute, modify, or use any content from our website without our prior written consent.

Section 10 - Third-Party Services

Our store may use third-party services, including Shopify, payment providers, shipping companies, analytics tools, or other service providers.

We are not responsible for the policies, practices, or actions of third-party websites or services. Your use of such services may be subject to their own terms and policies.

Section 11 - Prohibited Uses

You agree not to use our website or services:

  • For any unlawful purpose.

  • To submit false or misleading information.

  • To interfere with the security or operation of the website.

  • To upload or transmit viruses, malware, or harmful code.

  • To copy, scrape, or exploit any part of the website without permission.

  • To commit fraud or attempt unauthorized transactions.

We reserve the right to suspend or block access to our store if we believe these Terms have been violated.

Section 12 - Limitation of Liability

To the fullest extent permitted by law, Bekofy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our liability, if any, shall be limited to the amount paid by you for the product related to the claim.

Section 13 - Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

By using our website, you agree that your information may be collected and processed for purposes such as order processing, payment confirmation, shipping, customer support, and store improvement.

Section 14 - Changes to Terms

Bekofy reserves the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

Your continued use of our website after any changes are posted means that you accept the updated Terms.

Section 15 - Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Section 16 - Contact Information

If you have any questions about these Terms of Service, you can contact us at:

Bekofy
Email: bekofy26@gmail.com
Phone: 01055097097
Country: Egypt